Android: MiLi works with Google’s Find My Device app (now called Find My Device Hub). No extra app needed.
iOS: MiLi works with Apple’s Find My app. No extra app needed.

Compatible with Android 9 or above, and iOS 14.5 or above.

We ship orders the next business day after they are placed, if the items are in stock.
Please note that weekends and public holidays are excluded.

Orders typically arrive within 10–20 business days after shipping.
Delivery times may vary depending on your location and local customs processing.

Yes, but please wait until the package arrives, then return it at your own cost.

No, our MiTag Duo is only compatible with iOS and Android devices. PC systems are not supported, so MiTag cannot be accessed or viewed on a computer.

Yes,it's IP65 waterproof.

Around 85 dB.

Their basic functions are the same, in terms of Find My's technology, they are used in the same way, it's just that they are completely different in terms of the shape of the product and the scenarios in which they are used.

MiTag works similarly to the Apple AirTag, but it is compatible with iOS devices, and it is more affordable.

1. Turn on Bluetooth, Wifi Connection
2. Power on MiTag deivce
3. Open iOS ''Find My'' app
4. Go to ''item'' tab and click ''add other item''

1. You need to remove it from the Find My app
2. Then you need to reset it

Ensure the item is not turned off or reset. After connecting, wait for about 30 seconds for the update to buffer. Once the “Find Nearby Devices” window appears, the sound will play.

The device wasn't removed from your phone after the reset. To fix this, go to the device list, select the original MiTag, and it will start ringing.

Make sure Location Services are enabled in your device settings. Check if the item is turned off, out of battery, or has been reset. Note that location updates may be delayed if your network connection is weak.

Open Find My app, go to ''item'' tab, select the item you want to remove, slide down and click ''Remove Item''

Make sure your MiTag is power on state, then press 5 times and hold from the fifth press until you hear a beep then release. And this operation need to be finished within bluetooth range. You can try to play sound to check if its in the range.

Long press for 5 secs until you hear 2 beeps

1. Take out the battery and put it back again
2. Replace a new battery- Model no is CR2032
3. Try to reset
4. Contact us for help

You will get a notification when the distance between you and things you left behind beyond bluetooth range.

Just like every Apple product, Find My is designed to put you in control of your data. Location information is only sent to Apple when you actively locate your device, mark it as lost, or enable Send Last Location. Data is encrypted on Apple’s servers and kept for no more than 24 hours. And when the Find My network is used, everyone’s information is kept private — even from Apple.

You can open the ''lost mode'' in your find my app, check ''item'' tab and find the item you lost, click and check the lost mode then open it. If anyone find your item or any iOS device nearby, your phone will display a message for someone who finds it.

If your item, MiTag, or Find My network accessory goes missing, you can put it in Lost Mode. That starts tracking its location, sends you a notification when it pings the network, and sets your passcode to protect your data. You can also let people know how to reach you. They can simply view your message on your device’s Lock Screen, or tap your MiTag with their smartphone to get your contact info and identify what you’ve lost.

Yes, you can add multiple MiTag/LiTag Trackers to your device and rename them for tracking different items.

No, it can only pair with one phone at a time.

Please make sure your phone has the latest version of the "Google" app installed. Alternatively, you can connect manually:  

1. Go to Settings.  

2. Open "Google".  

3. Tap on "All Services".  

4. Select "Devices".  

5. Enable Scan for nearby devices.  

Your MiTag will then appear in the "Available Devices Nearby" list.

Remove the item, go to account management in the top-right corner of the app, switch to the main account, then reconnect the item.

Update Google services, and reset the item. Try reconnecting when the network is more stable.

Try refreshing the screen at a different time when the signal is more stable.

1. Please try to update the operating system of the phone to the latest version.

2. Please use “Chrome” to search the “Google Play Service” if it needs to update and then to search the “Google Find My Device” and update as well.  

3. Restart your phone to see if the MiTag will display in the list or detected by the phone to connect.  

4. Please make sure you have logged in with the correct Google account that you paired the tag.  

5. If the above apps are the latest, verify if the Google account has “two-step verification” enabled.  

6. “Settings”→”Google”→Tap on “Profile Account”→“Manage your Google”  

“Account”→ “Security”→ “2-Step Verification”  

Please complete “2-Step Verification” all options. (!Action required: Complete all security steps to activate your account.)  

7. Settings → Google → All services → Devices → Saved devices → Device name → Find device → Most recent location, please ensure this function enabled

The MiTag/LiTag Android Tracker has a Bluetooth detection range of approximately 20 to 50 meters under normal conditions, depending on the surrounding environment. For location tracking, it uses Google’s Find My Device network, which relies on nearby Android devices to provide highly accurate location data. Accuracy may vary based on device availability and connection strength.

Yes, MiTag/LiTag Android can be tracked indoors using the “find nearby” feature like UWB of AirTag. However, the accuracy may vary slightly depending on the density of Bluetooth devices in the area and potential obstacles like walls or interference.

Yes. It can be used as a tool.

MiTag/LiTag Android Tracker comes with a replaceable battery that lasts up to 12 months.

Google has temporarily removed this feature, but it will be restored in a future update. Please ensure your app is always updated to the latest version. You can check the battery icon on the Device List page.

Currently, the product does not support UWB compatibility.

All android system phones except Huawei.

Yes.

No, MiTag Duo can only pair with one device at a time. You can switch between Android and iOS by unpairing and resetting.

1. Ensure Bluetooth is on and your phone is compatible (Android 9+ or iOS)
2. If still failing, reset MiTag Duo by holding the button for 10 seconds
3. Check your network signal; weak connections may cause issues

MiTag Duo can only pair with one device at a time. Unpair it from the old device, reset it, then pair with the new device.

Ensure that the MiTag Duo is connected to the Apple Find My app. If you experience issues, try resetting the device by holding the button for 10 seconds, then reconnect to your iOS device.

No, you must reset MiTag Duo each time. Hold the button for 10 seconds to reset, then pair with the new device.