Warranty and Return

Warranty & Returns 

If your product requires repair or in-house service and is still valid under our one-year warranty, we will gladly cover all shipping and handling costs free of charge. We are committed to providing you with the best possible customer service even after your purchase. However, certain limitations apply based on our warranty policy: 

  1. Warranty Period: The MiLi product must still be within the one-year warranty period, which ends one year after the date of purchase. You must provide a valid sales receipt or an online order record as proof of purchase.
  2. Quality-Related Damages: The warranty covers damages resulting from quality-related factors, not from user abuse.
  3. Uncontrollable Factors: The warranty covers damages caused by uncontrollable factors (e.g., natural disasters).

Note: Damages caused by improper use or failure to follow the MiLi product manual are not covered by the one-year warranty policy.


Product Shipping Information

All products come with our one-year warranty policy starting from the date of purchase. If your product needs inspection and repair, please contact our after-sales service and ship your product to our After-Sales Service Center.


Shipping Address:

335-6628 River Road

Richmond, Canada 

V7C 0E2