Versand
Shipping Information
Global Shipping
We ship worldwide to nearly every country, using major, trusted international carriers to ensure your package arrives quickly and securely. We also offer free flat rate shipping on all our products to most destinations. Expect to receive your items within 10-20 working days after payment is completed.
Order Confirmation
After placing your order, you will receive an email confirmation from us. If you have any special requests, please inform us as soon as possible before your item enters the processing stage.
Order Processing
In orders with multiple items, the processing time will be based on the item with the longest processing time. We perform strict quality controls on your items and ensure they are properly packed before shipment. Most orders are shipped out within 24 hours, though a small number of orders may take between 3-5 business days depending on stock availability. Please note that processing time is not included in the shipping time. The total delivery time is the processing time plus the shipping time. If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated customer service team will contact you within 24 hours.
Shipping Options
We partner with major international shipping companies to offer different methods. You can choose your preferred shipping method on the Order Information page during the checkout process. Shipping times may be affected during public holidays as manufacturers and couriers limit their operations. While this is out of our control, we will do our best to improve this issue.
Delivery
For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available, please try again later. Rest assured that the estimated shipping time is valid regardless of tracking site updates. We highly recommend purchasing a tracking number and shipping insurance during checkout for peace of mind.
Taxes
All our goods are packaged with customs clearance and tax to your door, so you can buy with confidence.
If you encounter any issues during the shipping time or after receiving the item, please feel free to contact us. Our customer service representatives will offer you a satisfying solution.